Global Entry Interview: What to Expect and How to Prepare

What Happens at a Global Entry Interview?

The Global Entry interview is the final step in your application process. It takes place at a Global Entry enrollment center (usually at a major airport or CBP field office) and typically lasts only 10-15 minutes. Here’s exactly what to expect:

Documents to Bring

• Valid passport — This is required. Make sure it won’t expire within 6 months
• Permanent resident card (if applicable) — Green card holders must bring this
• Driver’s license or state ID — As secondary identification

What Questions Will They Ask?

The Global Entry interview questions are straightforward:

• Confirm your name, address, and employment
• Travel history — where have you been in the past few years?
• Do you have any criminal history? (They already know — be honest)
• What do you do for work?
• Why are you applying for Global Entry?

What Happens During the Interview

1. Check in at the enrollment center (arrive 5-10 minutes early)
2. Wait to be called
3. Officer reviews your application
4. Brief Q&A (5-10 minutes)
5. Fingerprints and photo taken
6. Officer approves or denies on the spot
7. Known Traveler Number (KTN) arrives within 24-48 hours

Tips for a Successful Interview

• Be honest — They have access to your complete travel and criminal records
• Arrive early — 5-10 minutes before your appointment time
• Know your travel history — Countries visited in the past 5 years
• Don’t overthink it — Most interviews result in approval

Getting Your Appointment

The hardest part of the Global Entry process isn’t the interview — it’s getting the appointment. Global Entry appointment wait times can be months at popular locations. Sign up for appointment alerts to find cancellations and new openings instantly.